Frequently Asked Questions

ASO (App Store Optimization) is the process of optimizing mobile apps to rank higher in app store search results. Higher rankings lead to more visibility, resulting in more organic downloads. ASO is crucial because over 70% of mobile users discover apps through app store searches, making it one of the most cost-effective ways to grow your app's user base.

Most clients start seeing improvements within 2-4 weeks. Significant ranking improvements typically occur within 2-3 months. However, ASO is an ongoing process, and continuous optimization is necessary to maintain and improve rankings as the market and competition evolve.

Yes! We provide comprehensive ASO services for both Apple App Store (iOS) and Google Play Store (Android). Each platform has unique optimization requirements, and our platform is specifically designed to handle the nuances of both stores effectively.

Our 14-day free trial includes full access to all features of your chosen plan: keyword tracking, rank monitoring, competitor analysis, and basic reporting. No credit card is required to start, and you can cancel anytime during the trial period without any charges.

Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll have immediate access to additional features. When downgrading, the change will take effect at the start of your next billing cycle, and you'll retain access to your current plan features until then.

We offer a 30-day money-back guarantee for new customers. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund. No questions asked. After 30 days, refunds are evaluated on a case-by-case basis.

Our system automatically tracks your app's ranking for specified keywords across multiple countries and app stores. Rankings are updated daily, and you'll receive detailed reports showing ranking changes, trends, and insights. You can track unlimited keywords with our Professional and Enterprise plans.

A/B testing allows you to test different app store elements (icons, screenshots, descriptions) to see which versions convert better. Our platform helps you run controlled experiments and provides statistical analysis to determine which variations drive more downloads, helping you optimize your app store listing for maximum conversions.

Yes! Our competitor analysis feature lets you monitor your competitors' rankings, keywords, reviews, and app store listings. This intelligence helps you identify opportunities, understand market trends, and make data-driven decisions to stay ahead of the competition.

No installation required! ASO Panel works entirely through the app stores' public APIs and data. Simply connect your app by providing its App Store or Google Play URL, and we'll handle the rest. There's no SDK to integrate or code changes needed.

Security is our top priority. We use industry-standard encryption (SSL/TLS) for all data transmission, store data in secure, encrypted databases, and follow strict security protocols. We never share your data with third parties, and all our practices are fully compliant with GDPR and other data protection regulations.

Yes! Our Enterprise plan includes full API access, allowing you to integrate ASO data directly into your own tools and workflows. The API provides programmatic access to ranking data, keyword research, competitor analysis, and more. Comprehensive API documentation is available to all Enterprise customers.

We offer multiple support channels: Email support for all plans (response within 24 hours), Priority 24/7 support for Professional plans, and Dedicated account managers for Enterprise customers. We also provide extensive documentation, video tutorials, and regular webinars to help you maximize your ASO results.